Best-couple.com is one of the best personalized dating sites. We care about our customers and do our best to satisfy their needs. Careful selection of the ladies is our main advantage. We work directly with Russian and Ukrainian dating agencies. You can be 100% sure that all ladies are real. We don’t support any form of scams and you will never see any fake profiles at best-couple.com.

We provide Western men with unique opportunity to find friends abroad, start new relationships and build up happy family life. Girls from Russia, Ukraine and other Former Soviet Union member states are absolutely stunning. They are just incredible and we don’t need to say anything else. Surely you will be able to find long lasting relationships here. 

We utilize comprehensive approach. We would like you to have an opportunity to get to know our ladies as well as possible. Therefore we offer different ways of communication including correspondence, introduction videos and live chat. After spending enough time communicating with selected Russian girl you can go for your first real date. And it won’t be risky business. We can guarantee no unpleasant surprises. You will meet the person whom you already know quite well.

We always try to provide you with excellent and unique services for reasonable price.

Best-couple.com constantly grows. We regularly update our database of Russian women. 

Here you are in absolutely secure place. Your personal data will never be given to third parties without permission. And we do everything we can to protect you from any scams or spam. If you have any reasons to worry or have noticed suspicious activities, please let us know and we will handle it. 

Best-couple.com’s customers appreciate our work. And we are happy to provide them with excellent customer care. We are extremely happy when our clients manage to find new love and we will do our best to continue connecting two lonely hearts. 

We will be your reliable guide in your quest for girl of your heart!

We trust our company and all us (meaning Best Couple employees, managers and owners)  to provide an excellent service for our customers..

 Our ladies are very beautiful and intelligent. All the ladies on our site have confirmed profiles, which mean that our local representative verified their identities using passports, background checks, and address verification.

Also we have a gift service enabling members to buy gifts for the ladies. When the gift is delivered, we send gift confirmation photos of the lady with the gift that was purchased for her.

Also we have very good price policy!

All first letters to ladies are free!

The membership on our site is free!

The prices for our services are much lower than that of our competitors!

We really believe that if you choose the Best-Couple.com, you will find you real love!

Once you have logged in, we have included many useful features that make our site easy to use and ultimately assists you with finding the right lady for you. Hope this helps you with navigating through your home page.

1. SEARCH: The Advanced Search tab, located on the right top of your screen, enables you to search for which lady members most fit your particular tastes and interests. Once you have selected your preferences, select `Show Matches` to view the different selection of women who match your preferences.

2. MAIL: The Mail Tab is located at the bottom of the page (My Mail) or in the field Correspondences - “Message”. Selecting the Mail tab will take you right to your Inbox to view the messages the lady members have sent you. From there, you can select Outbox (to view messages you have sent the lady members), Trash (to view messages you have deleted) and Intro letters (to view your Introductory letters).

3. LIVE CHAT: Live Chat tab is located at the bottom of the page. Selecting the Live Chat tab will take you to view the ladies online and available for chat. You will be able to view the lady members profiles and invite them to chat from this page.

4. BUY CREDITS: Select this tab to purchase credits to correspond with the lady members on our site. This page can also be selected from the “By Credits” section located on the top of your screen or on the right hand in the middle of the menu in the section “Credits”.

5. CORRESPONDENCES: Selecting the links in this area will bring you to your Mail page, where you will be able to view messages in your Inbox, Outbox, Trash and Intro letters. Or, in the section “Correspondences” on the right hand select the Admirers link to view ladies who have expressed an interest in getting to know you. Select the Favorites link to view ladies you have an interest in. Or select the Matches link to view the lady members where you both share a mutual interest.

6. CONFIGURATIONS: Select the Upgrade Credit Card Information link to update your credit card information. It is located on the right hand at the bottom. Select the Account Options link to view your Best Couple account options available to you. Please see the FAQ section in this category to get a better understanding of how to use the Account Options page. The FAQ and Account Options links are also available at the bottom of the screen near the “My Account” section.

7. CREDITS: This area shows you how many credits are available on your account. Select the Buy More link to purchase additional credits.

8. On the top of your screen, please select the Home link to get back to your Home Page. The FAQ link (at the bottom of your page) will take you to our FAQ page. Or select the Logout link (on the top) to logout and leave our site.

9. The list of ladies online is displayed on the Home page of the site. That’s why in order to see who of ladies are online now you must do the following: press the logotype of our site “Best Couple” on the top and than on the opened home page of the site click “Ladies online”. Or you can press the button “Live Chat” at the bottom of your page and then you’ll get the list of girls who are online now opened.

10. For more information about Russian Dating, select the links at the bottom of your page near the logotype of the site on the blue field the Information section to view our many articles and several e-books. You will receive invaluable tips on Russian dating and an overall guide to help make your quest of finding Russian wife successful. Select the About Us link to learn more about Best Couple. Select the Contact Us link to contact Best Couple Customer Service.

Most of our lady's profiles are confirmed. That means that our local representative has checked lady's information. Please check the confirmed profiles and you will see if lady's profile has been confirmed.

First, we suggest you visit the lady you would like to marry in her country. Once you meet your future wife in her country (Russia/Ukraine), you would then need to make arrangements to bring her to your country. Unfortunately, we can not provide very much counsel on immigration because of the legalities that are involved. In the event you become seriously involved with a woman, we suggest you seek counsel from an immigration attorney.

To assist with immigration, we do suggest you copy and paste the email messages from the lady you’ve been corresponding with to a Word document as you will need a paper trail to confirm that a relationship has been established. And after you visit her in Ukraine or Russia and you arrive home, you will need to file a K-1 (fiancée visa) for your future wife.

The United States CIS official website is: http://www.uscis.gov/portal/site/uscis

In order to read incoming messages from the ladies, a gentleman has to Log In. A person can also buy credits and use them to open and read incoming messages. Pay attention that all incoming massages are free of charge the same sending of the Introductory letter. The only condition is that your account is not 0 (it means that you have to have on your account at least one credit).

Only 1 photo/ attachment, no more than 500kb, can be sent in each email.

We want to make you to be sure, that we don’t read your letters to the ladies and also we don't read your chat's conversation. 

To send emails to the lady members, you must choose the button “Mail Me” and start your conversation.

Unfortunately we can't make a limit on your account to contact only one lady.

For security purposes, members are automatically logged out for inactivity, so maybe that’s why you couldn't send a letter, if you took a long time to write it. But if it still happening, please let us know. 

Please check your Outbox to find messages you've sent to the lady members.

Is it possible to get a lot of emails from ladies in a short period of time? Yes. We have thousands of female members on our site. We truly don’t think there are any ulterior motives. When we look at the mailbox of the average male member, it differs none from the inbox of the average female member. In other words, both female and male members tend to have hundreds of emails at any given time sitting in his/her Inbox. Please be assured that a lot of our lady members are simply looking for someone to correspond with to find if there is any possibility something may evolve down the line.

Additionally, please be advised that the lady members are also notified when male members join. We have thousands of lady members. Therefore, it doesn’t seem too far-fetched that new members, whether female or male, receive a lot of emails. 

All first (Introductory) letters are free of charge, and Follow Up letters will cost eight credits to send a letter to the lady members.

We accept Visa, MasterCard, American Express, PayPal and Discover credit cards.

Unfortunately we can't make our services for free, because we have the cost of doing business, i.e. salaries paid to translators and fees paid to local agencies, the internet in Russia\Ukraine is more  than traditional costs. And they are still growing.

We will continue to do all the best to provide competitive prices to our customers.ess.

PayPal can be used for credit purchases only. To use PayPal for credit purchases:

Please select the `Buy Credits` tab located on your homepage.

Next, choose and select the credit package you’d like to purchase.

Complete your personal information

Select the `Pay with PayPal` button to complete your order. 

 Please make sure that you put the right information (your billing address, name and CVV code) If its still don’t work, then you have to contact your bank.

If you are not US citizen then you can leave the fields blank.

To view profiles and correspond with our female members, please join Best-Couple.com.

Here’s how you sign up:

Go to www.Best-Couple.com

Select the `Join Now` tab at the right hand top or use the form of quick registration in the middle of the page.

Enter your information and select the “Sign up” link.

To cancel your membership and/or remove your profile, please visit the My Account page located at the bottom of your home page once you login and click “De-Activate My Profile

You can check you credit on you home page.

Chat is optimized for Mozilla Firefox and Google Chrome.

Try to restart your computer. If after restart you’ll have problems, please, contact us!

Unfortunately the Live Video is visible one way. So you can see the lady, but she can't see you.

Please check your screen resolution

Windows XP Instructions

To confirm, please go to your desktop screen.
1. Right click on your mouse. Do this anywhere on your desktop screen.
2. A box will appear. Select `Properties`
3. A new box will appear. Select the `Settings` tab.
4. Look to see what your screen resolution is.

Windows Vista
1. Select the Start button
2. Open your Control Panel
3. Under the Appearance and Personalization section, select the Adjust Screen resolution screen.
4. Look to see what your screen resolution is.

The screen resolution may vary from 800x600 to 1400x800. In order to effectively see everything on your computer screen during Chat, you will need to use an appropriate resolution. In other words, it is possible your screen resolution can be too high or too low. For example, if you’re using 800x600, this will enlarge all of the objects on your screen and the overall appearance is duller than using 1024x768 or 800x1200 pixels. Therefore, you may not be able to see all of the objects on your screen during Chat. When using a higher resolution, all of the objects on your screen will be condensed but the images will be sharper and have more clarity.

If you continue to experience this problem, please contact Customer Service and provide us with the information below to help us effectively resolve this issue.

To purchase and view the video clips, please open the lady's profile. There you will see an icon that looks like a flapper. Please select that to view the Introductory videos.

To watch it again, please select the My Account link located at the bottom of the page. Next select the Previously Purchased Introductory Videos link.

We do have a gift service. To send gifts, select the profile of the lady you are looking to send gifts to. Once you are in her profile, select the `Send a Gift` link. Once the gift is delivered, we will send you a confirmation photo.

To send a gift to a lady that is not included as a gift option using our service, please request her contact information as this will enable you to send packages to her home address. Please follow these directions to request the contact information from the lady of your choice.

Login

Select the `My Account` link.

Select the `Request Lady’s Personal Contact Information` link.

Enter the Profile ID of the lady of your choice.

Submit your request.

Once she approves your request, her contact information will be emailed to you.

To view the status of your contact request, complete steps 1 and 2 and in the My Account page, select the `View Status of My Contact Information Requests` link.

Once you have the lady's home address, you will be able to mail your gift to her directly. Please be advised that courier service is very slow. Therefore, please allow up to 30 days for mail deliveries. 

 Unfortunately the male members can’t make direct exchange of their information through our site. But we have a service that allows them to exchange their information..

Once you are a qualified to receive lady's contact information, please:

Login

Select the `My Account` link.

Select the `Request Lady’s Personal Contact Information` link.

Enter the Profile ID of the lady of your choice.

Submit your request.

Once she approves your request, her contact information will be emailed to you. To view the status of your contact request, complete steps 1 and 2 and in the My Account page, select the `View Status of My Contact Information Requests` link.

When you ordered the lady's information you have to wait till she approves or declines your request. Unfortunately we don't have exactly the numbers of the days for improvement of request. Also you can ask the lady about it or to contact with us.

Please be assured that contact information details are automatically emailed once the lady approves the contact information request. However, to have this information emailed to your address once more, please follow the instructions below:

Login

Select the `My Account` link

Select the `Request Lady’s Contact Information Link`

Select the `Resend` link.

The contact information will then be immediately forwarded to your email address. If after you select the "Request Lady's Contact Information Link" you still do not receive an email from us, please contact Customer Service for further assistance.

Admirer Notice represents an interest of a particular lady in you. If a lady selects you as an Admirer, that means that she likes you and would like to get to know you. Man also can add a lady to his favorites. It is a good way how to find a lady that you liked and start conversation.

We are working on setting a large part of our operations to help customers with this matter. The best thing you can do is to hire an experienced immigration attorney. You can possibly do it yourself. One of the most resourceful Internet resources is the INS web site.

To edit your profile:

Login

Select the "Edit My Profile" link on the right hand at the bottom of your page

Edit or update your information

Select the "Submit" button

When making changes to your profile, your profile will be reviewed by our administrative personnel for approval. All changes in the profiles must be reviewed by the administrator before the changes are permanently posted to your profile. Please allow 24-48 hours before changes are approved and once your profile is approved, the changes will be available for the lady members to see. Additionally, you will also be able to edit your profile once more once it is approved.

2 photos are allowed for the men’s profiles as opposed to the 4 photos allowed for the ladies profiles for technical reasons. Because the lady members profile photos are professional, they are not changed very often. However, because the male profiles are changed more often, allowing more photos will lead to increased overload. Therefore, it is necessary to minimize the number of photos allowed for the male profiles.

Email notifications are a daily update sent to our members each day informing them of all the new emails from the lady members that have arrived in that day. You can switch off different kinds of notifications. To do this you need:

Log in to www.best-couple.com

Select the `My Account` Link

Select  what options you need putting a tick near the function.

To update your credit card, please:

Login

Select the “Upgrade Credit Card Information” link

Enter the new card details and submit.

When the lady wants to create her profile after she fill in all information, including passport information, we check if its real profile by personally interview. After that we confirm this profile.  

Sorry, but we do not provide matchmaking services. We’re strictly an online dating agency and our services are designed for members to get to know each other before meeting. Our services include providing a forum for members to develop a successful relationship including the use of email messages, Chat and Live Video. We find that when members invest the time to correspond with one another and a genuine interest evolves, that a successful meeting occurs almost 100% of the time.

NEVER sand money if some of ladies asked you. If some one asked you this, please let us know who did it and by sending us lady’s ID number. We are not accepting this kind of  behaviour by any member

  If you check a lady’s profile you can see what kind of English level she has. It includes both spoken and written English. Different sites have different levels. Our site has:

Basic – using for ladies who have a little knowledge of English writing and talking.

Intermediate – using for ladies who has intermediate skills of English language.

Good – for ladies who speaks English fluently.

Excellent - using for ladies who speaks free English with a little accent.

Please don’t get up sad if you lade doesn’t speak good English. Our women are very smart and clever, so they need much less time to learn the language. And with you help they will do it very fast. 

In Russia\Ukraine there are 11 time zones.. The best way to determine the exact time difference is to look for the city u need.

To help you solve this issue, please contact Customer Service with the following information:

Your Operating System:

(e.g. Windows XP, Windows ME, etc.)

Amount of RAM:

(e.g. 1GB RAM, 256MB RAM, etc.)

Connection type:

(e.g. dial-up, cable, satellite, etc.)

Internet Service Provider:

(e.g. AOL, Verizon, etc.)

Your Browser:

(e.g. Internet Explorer 6.0, Firefox 2.0, etc.)

Flash Player version:

(e.g. Adobe Flash Player 9.0, etc.)

Toolbars in use:

(e.g. Google Toolbar, Yahoo Toolbar, etc.)

Please also include a detailed account of the error you are experiencing... It would also be helpful if you copy and paste the exact error message you're receiving, if any.

 Our site has qualities and beliefs that separate us from others. They are:

Quality - making every step in our service with the big responsibility

Variety - we can offer to our customer’s different types of service.

Personal Approach - taking care about all need of our clients.

Cost Effectiveness - the lowest possible cost for the member.

All our ladies are real and they are not models, which were taken for our site in purpose. We are very proud of our West European women; they know how to keep their beauty and how to show it. 

  We want to make sure that our ladies are not models. Our agency provides photography service for our ladies; those photos are professional and make members think that they are not real.

 In Ukraine\Russia wedding rings are wearing on the right hand, so if the lady has a ring on the left hand it doesn’t mean that she is married.